Discover the limitations of traditional enterprise search solutions.
Conversational AI is transforming enterprise search. Keep reading to learn how Yurts is leading the charge.
For years, employees have been overwhelmed by the sheer volume of data streaming in from every direction, compounded by challenges such as lost knowledge when team members leave, fragmented information, and navigating lengthy documentation. The real hurdle, however, isn't the amount of information, but rather the ability to quickly discern meaningful insights from it.
Traditional enterprise search solutions have promised to tackle this issue, but frankly, they don’t. This is exactly why Yurts is spearheading a shift, and has created a platform that leverages artificial intelligence (AI) to make enterprise search truly conversational and intuitive. Thanks to this forward-thinking approach, companies can transform immense amounts of information into actionable insights.
Over the past decade, businesses have heavily invested in enterprise search solutions like Algolia or Elastic, hoping to streamline information access and boost productivity. Yet, these tools often fail to meet expectations.
Take Elastic, for example. While it’s an excellent piece of infrastructure, those who’ve used it in traditional search applications know that achieving real results requires more than just installing it and turning it on. You need to make key decisions about how to index your data, which stemming approach to use, and more. After that, the process involves tweaking values to guide the search ranking system. Though these decisions seem straightforward, they can significantly affect the outcome—and require ongoing maintenance.
Even when properly configured, traditional enterprise search solutions are hampered by siloed data sources, complex query languages, rigid interfaces, and their reliance on exact keyword matches. Employees waste valuable time filtering through irrelevant results or navigating multiple systems to piece together the information they need.
Conversational AI is transforming the way we interact with technology, offering a more intuitive, human-like interface between users and complex systems. While current semantic search capabilities allow users to search and retrieve data more effectively by understanding natural language queries, this alone is not enough.
Conversational AI moves beyond just improving the ability to find information; it enables users to take action on the insights gained. With traditional semantic search, users ask a question or type keywords, and the system retrieves the most relevant documents or data points. However, conversational AI involves engaging in a dynamic dialogue where the system understands the context and intent behind the queries.
Imagine a world where every employee has a personal AI Assistant that understands their needs and provides tailored insights at their fingertips.
Engineering teams can quickly document and access solutions, preventing knowledge loss when employees leave. Operations teams can easily retrieve information scattered across disparate systems. And technical teams can efficiently navigate extensive manuals and reports, locating details swiftly and reducing search time.
Yurts is making this future a reality. By seamlessly integrating with existing enterprise systems and data sources, Yurts creates a unified view of your organization's knowledge. Say goodbye to silos and information gaps—Yurts offers a single source of truth, empowering employees to make better decisions faster.
However, mere keyword searches and semantic understanding aren’t sufficient. True conversational AI goes a step further by engaging users in a meaningful exchange. For example, when asked a question about "Project Alpha," traditional search might return a list of related documents and tickets. In contrast, conversational AI in Yurts can understand the underlying intent (“Is the project on track?”, “What are the current priorities?”) and follow up with clarifying questions or contextual information.
Yurts' chat experience enhances enterprise search by integrating both internal databases and external sources like the internet. Users can easily toggle between these sources within a streamlined interface, with visual cues clearly differentiating attributions. Direct AI chat and default internal source chatting make enterprise search intuitive and efficient. This flexibility and clarity align with the growing need for dynamic, reliable search solutions in modern businesses.
By combining your choice of LLM and Yurts proprietary retrieval augmented generation (RAG), Yurts enables users to ask questions, get context-aware answers, and uncover insights without the need for technical expertise or complex queries. This advancement allows businesses to quickly extract actionable information from vast data sets, enhancing decision-making, efficiency, and overall user experience.
Deploying conversational AI is not just about creating an effective prototype. It’s about ensuring the system delivers the performance, ease of use, and seamless integration that modern employees need. This is where many traditional enterprise search tools fall short.
Thankfully, Yurts has done the heavy lifting, offering a complete, out-of-the-box conversational AI platform. While traditional enterprise search solutions have struggled to keep up with the evolving needs of modern businesses, Yurts delivers a solution that’s ready to meet those demands.
Unlock the full potential of your enterprise data with Yurts and experience the transformative power of conversational AI. The journey from information overload to actionable insights starts today. Request a demo.
