customer support

Unlock the potential of AI in customer support

Get quick replies, smooth communication, and teamwork across departments for all your customer support tasks.
experience ai support

ai support

Under pressure to deliver quick value, customer support professionals can leverage Yurts Enterprise AI for always presenting the most useful content.

Quick answers, easy communication

Find solutions and give speedy updates to your customers without having to search through lots of files.

Solve issues faster and close more cases

Search for issue references from the past. This way, you can fix problems more quickly, making customer support much more efficient.

Better teamwork across departments

Share knowledge from all corners of your business. It's like having a helper that connects your customer support staff with other teams, ensuring everyone can share solutions and information.

All-in-one place for Q&As

Search for issue references from the past. This way, you can fix problems more quickly, making customer support much more efficient.

Accelerate content production

Quickly draft knowledge base articles generating top-quality content by accessing your selected data sources. E.g., Reviews support survey responses, suggesting data-driven improvements for better customer satisfaction.

AI-powered knowledge management platform

Yurts AI Digital Assistant: Ask your very own digital assistant questions through a user-friendly chat interface.

Integrations: Seamless integrates with customer service and sales CRMs, so you can use your existing workflows to take advantage of powerful search features right within your platform.

Search: Yurts Enterprise AI's knowledge base combines search results from multiple sources, enhancing the experience for users of support portals.

Workplace messaging integration: Easily share search results and company knowledge in team conversations on Slack and Teams. Yurts can proactively answer questions to free experienced agents for other tasks.

De-risking generative AI for customer support

Contact a representative to discover how Yurts gives your customer support team the boost it needs.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.